Privacy Policy
At Skinwise, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
By accessing or using the Skinwise website, you agree to the practices described in this policy.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
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Name
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Email address
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Phone number
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Shipping and billing address
Transaction Information
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Order details and purchase history
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Payment information (processed securely through authorised payment gateways; Skinwise does not store card or banking details)
Technical & Usage Information
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IP address
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Browser type and device information
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Pages visited and interactions on the website
How We Use Your Information
We use the information collected for the following purposes:
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To process, fulfil, and deliver your orders
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To communicate order updates, confirmations, and customer support responses
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To improve our products, services, and website experience
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To comply with legal and regulatory requirements
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To send promotional or marketing communication only if you choose to opt in
Sharing of Information
Skinwise does not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
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Trusted service providers such as payment gateways and delivery partners, strictly for order fulfilment
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Legal or regulatory authorities, if required by law
All third-party partners are obligated to maintain confidentiality and data security.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
While we take all reasonable steps to safeguard your information, no online transmission or storage system is completely secure. Users share information at their own risk.
Cookies & Tracking Technologies
Skinwise uses cookies and similar technologies to:
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Enhance website functionality
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Understand user behaviour and preferences
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Improve browsing experience
You may choose to disable cookies through your browser settings, though certain website features may not function properly as a result.
Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal information, subject to legal obligations
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. Skinwise is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of those websites independently.
Changes to This Policy
Skinwise reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page without prior notice.
Continued use of the website after changes indicates acceptance of the revised policy.
Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
Email: weareskinwise@gmail.com
Phone / WhatsApp: +91 74839 15796
Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM